Customers and contacts
A single customer card with contacts, interaction history, requests, orders and notes as needed.
The team sees the context before the conversation starts.Automating work with by customers
CRM that corresponds to your logic.
We design a system of accounting for customers, applications, orders and tasks around the real processes of your team.
Format servicesCRM systemWe determine the functionality and cost after researching the processes.
For what tasks
When customer data is important for the whole teams.
CRM helps to work with requests consistently: record a contact, assign a responsible person, do not miss the next step and see the complete history of working with the client.
Directions
What CRM systems we develop.
We do not impose a ready-made structure: the system repeats the logic of your business and roles in team.
01
CRM for sales
Managing leads, deals, leads and follow-up from first contact to result.
02
Accounting of applications
Requests from the site, messengers or phone in one list with statuses and responsible.
03
Orders and customers
Customer cards, orders, payments, documents and interaction history in one place.
04
Team tasks
Task setting, deadlines, performance monitoring and related client or project context.
05
Internal processes
Scenarios for approval, request processing, document handling and transfer between roles.
06
Reports for the manager
Summary figures for applications, sales, load and team work.
What we implement
A single context for working with the client.
We structure data and actions so that the system helps the work and does not create redundant fields.
Applications and agreements
Status, responsible, deadlines and next steps for each application — from first contact to result.
No application gets lost between messages and tables.Tasks and processes
Scenarios for team work: setting tasks, approval, monitoring statuses, reminders and fixing the result.
Each role sees only its part of the process.Reports and integrations
Indicators for requests, sales or load, as well as data exchange with the site, mail, payment or other services.
The manager receives data for decisions in an understandable form.Composition of works
From the process
From the process
to the working CRM
We start not with a set of functions, but with how the team actually works with customers every day.
- Audit current process and points of data loss.
- Model of customers, requests, statuses and responsible.
- Roles and access rights for the team.
- Work screens for daily scenarios.
- Automatic notifications, tasks and reminders.
- Integrate site, mail, telephony or external systems as needed.
Project budget
Transparent even before the start
First, let's briefly understand the task. Then we name the cost, stages and real term.
How the cost is formed
No random packages and hidden work — you pay for an understandable volume.
New project
Got a task?
Got a task?
Let's start a conversation.
Briefly explain what needs to be changed. We will ask the right questions and create a clear first step.
First contact
15 minutes to understand direction.
Discuss the project
Tell us what you want to create or improve — without a complicated brief or technical terms.
- what needs to change
- who is this solution for
- when do you want to start